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ReturnsRookie2026-01-22T02:48:03+00:00

Return item/s

You may return purchased items to us within 28 days of purchase for a Refund, Online Credit or Exchange, providing they have not been worn and still retain their original tags, labels and packaging (like shoe boxes for example). This does not include the cost of shipping. However, exchanges will be shipped to you for Free. Please note: We cannot offer an exchange or refund if the product labels have been removed.

Remember, the items remain your responsibility until we have received and signed for them. Please use the following form to lodge a return. Use one form per Order/Invoice number

"*" indicates required fields

Step 1 of 6 - Your Details

16%
This field is for validation purposes and should be left unchanged.
Please enter the Invoice Number found at the top-right of the invoice
DD slash MM slash YYYY
This will be found just under the invoice number
Your Name*
Your Email Address*

Item/s that you would like to return

Number of Items to Return*
Please select the number of items that you would like to return (more than three items please fill out multiple forms).

ITEM 1 Being Returned

This is found next to the product description in the main body of the invoice.
Reason*
Please enter the reason you are wanting to return the item.

I would like*

ITEM 1 Exchange Options

Please enter product Code, colour and size of any item you would like to exchange this for

ITEM 2 Being Returned

This is found next to the product description in the main body of the invoice.
Reason*
Please enter the reason you are wanting to return the item.

I would like*

ITEM 2 Exchange Options

Please enter product Code, colour and size of any item you would like to exchange this for

ITEM 3 Being Returned

This is found next to the product description in the main body of the invoice.
Reason*
Please enter the reason you are wanting to return the item.

I would like*

ITEM 3 Exchange Options

Please enter product Code, colour and size of any item you would like to exchange this for
Thank you, You may now submit this form. You will receive a confirmation email with instructions on how to return your item/s

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Returns

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