Click & Collect

Click and Collect gives you the flexibility of ordering online from the comfort of your own home and being able to pick up your garment from our store at your convenience. We will notify you by email when your order is in store and ready to be collected. No more missed couriers! Click & Collect is Free and items can be collected from our store any day during opening hours. For more information about our click and collect service see our FAQ page

Shipping rates

The rate normally charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.

Shipping in New Zealand

We will ship anywhere within New Zealand.

Our standard Auckland Metro deliveries cost $13.00, and for standard North Island deliveries the cost is $16.00. For standard South Island deliveries the cost is $23.00.

For Rural deliveries there is a surcharge of $3.50 – so Auckland Rural Deliveries are $16.50, North Island Rural Deliveries are $19.50 and South Island Rural deliveries are $26.50.

Shipping to Australia

We now ship to Australia – starting from $36.00. The price for shipping will be dependent on value and service chosen. Keep in mind Australian Customs may charge you Duty and GST for purchases over a certain value.

Shipping to other International countries

Please feel free to contact us for a quote for shipping, before purchasing. We will happily ship to your country and add your country to our shipping options, especially for you, so that you may proceed with your online purchase. As above, we will quote you several shipping options for you to choose from.

Delivery time

All shipments are made through NZ Post Haste and generally take 1-3 working days. All orders must be signed for upon delivery therefore we cannot ship to a Post Office box.

Insurance

FA2 insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm. We aim to have your order to you within 7 days.